Managed IT Services
Proactive IT management so you can focus on your business
Comprehensive managed IT services including help desk support, network monitoring, security management, and technology planning. We become your outsourced IT department.
Frequently Asked Questions
Common questions about our managed it services services:
What does managed IT include?
Our managed IT services include help desk support, proactive monitoring, security management, backups, patch management, and strategic technology planning. We tailor packages to your specific needs.
How is this different from break/fix IT?
Break/fix is reactive—you call when something breaks and pay per incident. Managed IT is proactive—we monitor your systems continuously, prevent problems before they happen, and provide unlimited support for a predictable monthly fee.
Do you provide on-site support?
Yes, for businesses along the Wasatch Front. We combine remote support for quick issues with on-site visits when hands-on help is needed. Remote-only support is available statewide.
How quickly do you respond to issues?
Critical issues get immediate response. Most support requests are acknowledged within 15 minutes during business hours, with resolution times depending on complexity.
What size businesses do you work with?
We primarily work with small and mid-sized businesses from 5-100 employees. Our services scale to fit your needs and budget.
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Ready to Get Started with Managed IT Services?
Let's discuss how our managed it services services can help your business. Schedule a free consultation and we'll explore solutions tailored to your specific needs.